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Can't open the game

Posted: Thu Sep 21, 2017 5:29 am
by samuelch
It closes by itself from the loading screen. I have sent screenshots from email.

Re: Can't open the game

Posted: Thu Sep 21, 2017 6:21 am
by Stratego (dev)
i am uploading it again.

uos 10

Re: Can't open the game

Posted: Thu Sep 21, 2017 7:53 am
by samuelch
Still not working.

Re: Can't open the game

Posted: Thu Sep 21, 2017 9:08 am
by Prof_GamerARCHIVED
Thats wierd.

Re: Can't open the game

Posted: Sat Sep 23, 2017 7:16 pm
by Nonework
I also can't open game downloaded again in case update still nothing

Re: Can't open the game

Posted: Sat Sep 23, 2017 7:20 pm
by samuelch
Mine is working already since the last update.

Re: Can't open the game

Posted: Sun Sep 24, 2017 2:49 am
by samuelch
I can't open it again.

Re: Can't open the game

Posted: Sun Sep 24, 2017 5:58 am
by Stratego (dev)
there must be a bug, i have not yet updated anything.

i will checnge version numbers and get taht version so we will see you get the latest, also can you send crash report ? or the game does not reach the "main menu" ? (crashes earlier?)

Re: Can't open the game

Posted: Sun Sep 24, 2017 9:04 am
by samuelch
Crash earlier at the loading screen.

Re: Can't open the game

Posted: Sun Sep 24, 2017 1:24 pm
by Nonework
Crashing at loading screen. I was able to reinstall an old version and play some of my turns not latest version tho so won't load all games. No option to send crash report that I've seen

Re: Can't open the game

Posted: Sun Sep 24, 2017 1:39 pm
by Midonik
Its probably same inssue as here (even topic names are similar lol): viewtopic.php?f=58&t=3226

Re: Can't open the game

Posted: Sun Sep 24, 2017 2:23 pm
by Stratego (dev)
ok, now i have uploaded (uos 10) a new version with new version name.

please download it and tell me if there is any crash.

Re: Can't open the game

Posted: Mon Sep 25, 2017 8:49 am
by Nonework
Same result. Was able to get in and seems ok now. I went into my apps storage menu and cleared the data from the app. To all if you do this make sure you remember your password to login and when you load up all multiplayer games will be gone to get them back to get them back go to join then at the top select games already joined and re-download each one they take no time to download

Re: Can't open the game

Posted: Mon Sep 25, 2017 9:57 am
by Dan301002
Nonework wrote:Same result. Was able to get in and seems ok now. I went into my apps storage menu and cleared the data from the app. To all if you do this make sure you remember your password to login and when you load up all multiplayer games will be gone to get them back to get them back go to join then at the top select games already joined and re-download each one they take no time to download
Thanks, was having same problem on AoS (not DEV Version). :lol:

Re: Can't open the game

Posted: Mon Sep 25, 2017 12:18 pm
by Nonework
It only worked once. Here are more details that might help. I had to do the data clearing thing twice the first time I was re-downloading my maps everything was going fine till I got to a game on that old test map the one with the X of land and it crashed saying something like map not on device it crashed fast so I didn't really catch it perhaps you removed that one or the bug is in it I went through the whole process again skipping those games downloading it worked great played all turns. When I tried to load game again later back to crashing

Re: Can't open the game

Posted: Mon Sep 25, 2017 12:53 pm
by Dan301002
Well, i thinks this is the invasion of the crash bugs right now. :lol:
As for me the game always crash at loading screen, i never crash at / in the game. :?

Re: Can't open the game

Posted: Mon Sep 25, 2017 5:42 pm
by Prof_GamerARCHIVED
Mine never crashes.

Re: Can't open the game

Posted: Mon Sep 25, 2017 5:58 pm
by Stratego (dev)
Nonework wrote:It only worked once. Here are more details that might help. I had to do the data clearing thing twice the first time I was re-downloading my maps everything was going fine till I got to a game on that old test map the one with the X of land and it crashed saying something like map not on device it crashed fast so I didn't really catch it perhaps you removed that one or the bug is in it I went through the whole process again skipping those games downloading it worked great played all turns. When I tried to load game again later back to crashing
yes that map was removed long time ago.

so is it working now?

Re: Can't open the game

Posted: Mon Sep 25, 2017 10:41 pm
by Nonework
I liked that map lol I get it tho. No still not working gona do data clearing again later to take my turns

Re: Can't open the game

Posted: Tue Sep 26, 2017 3:16 am
by Stratego (dev)
if you have that old map than i suggest uninstalling it and reainstalling it - not only data clearing.

Re: Can't open the game

Posted: Tue Sep 26, 2017 12:44 pm
by Nonework
Stratego (dev) wrote:if you have that old map than i suggest uninstalling it and reainstalling it - not only data clearing.
Still only worked once

Re: Can't open the game

Posted: Tue Sep 26, 2017 12:45 pm
by Nonework
At least I'm able to check in and take my turns

Re: Can't open the game

Posted: Tue Sep 26, 2017 5:41 pm
by samuelch
I still can't open it with the latest version.

Re: Can't open the game

Posted: Wed Sep 27, 2017 4:57 am
by Stratego (dev)
can you somehow send me a catlog on the crash?
(i can not fix anything without a crash message)

Re: Can't open the game

Posted: Wed Sep 27, 2017 11:06 am
by Dan301002
Stratego (dev) wrote:can you somehow send me a catlog on the crash?
(i can not fix anything without a crash message)
I can't really, the game will always crashes at loading. Only clearing data everytime work, tho... sometimes it may let you in, that maybe our only chances... :?

Re: Can't open the game

Posted: Wed Sep 27, 2017 5:34 pm
by Stratego (dev)
have you made the uninstall / reinstall process?

Re: Can't open the game

Posted: Wed Sep 27, 2017 11:09 pm
by Dan301002
Stratego (dev) wrote:have you made the uninstall / reinstall process?
It will reset the catlog, so no luck. :?

Re: Can't open the game

Posted: Wed Sep 27, 2017 11:42 pm
by Puss_in_Boots
This is a weird problem I only expierienced crashes
from playing campaign maps. This happened while playing the professional gamer's maps, so I did not yet finish.

Re: Can't open the game

Posted: Thu Sep 28, 2017 4:31 am
by Prof_GamerARCHIVED
Which map exactly?

Re: Can't open the game

Posted: Thu Sep 28, 2017 4:34 am
by Puss_in_Boots
It was the first one of, "Twilight of The Gods," campaign maps.